Terms of service

Last updated: September 27, 2026

1. Overview

This website is operated by Bespokexls.

Throughout the site, the terms “we”, “us”, and “our” refer to Bespokexls.

Bespokexls is an independently operated online retail store providing products through this website. Our website uses Shopify as an e-commerce platform to support website functionality, online store operations, and order processing.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

Please read these terms carefully before using our website.

2. Online Store Terms

By using this website, you confirm that:

• You are at least the age of majority in your location.
• You have the legal ability to enter into these terms.
• The information you provide is accurate and complete.

You agree to use our website, products, and services only for lawful purposes.

3. General Conditions

We may take reasonable steps to maintain a safe and reliable shopping environment, including addressing suspected fraud, unauthorized transactions, misuse of services, or activities that may affect website security, functionality, or normal service availability.

Payment Security

Payment information is processed securely through trusted third-party payment providers that use appropriate security measures and industry-standard payment processing practices.

Bespokexls does not store complete payment card details or sensitive payment information on our servers.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, trademarks, brand identity elements, and design materials, is owned by or licensed to Bespokexls.

You may not copy, reproduce, distribute, modify, or use our website content without prior written permission.

4. Accuracy of Information

We make reasonable efforts to ensure that product information, pricing, descriptions, and website content are accurate.

However, information may occasionally contain errors or become outdated due to changes in products, availability, or pricing.

We may update or correct website information when necessary.

5. Products and Pricing

Product availability, descriptions, images, and prices may change from time to time.

We make reasonable efforts to display product colors and images accurately. However, actual colors may vary depending on your device settings.

We may:

• Limit product quantities where necessary
• Correct pricing or product information errors
• Update product availability

6. Orders and Billing

When placing an order with Bespokexls, you agree to provide accurate and complete order and billing information.

We may contact customers to verify or confirm order information when necessary, including situations involving:

• Payment verification requirements
• Incorrect billing or shipping information
• Product availability concerns
• Pricing or product information errors

If an order cannot be fulfilled after payment has been processed, applicable refunds will be issued according to our Refund Policy.

7. Shipping and Fulfillment

Bespokexls works with trusted logistics and fulfillment partners to support order processing and delivery.

Depending on product availability and destination, orders may be fulfilled from different locations.

Bespokexls is responsible for:

• Order processing
• Customer communication
• Shipping coordination
• Customer support

Shipping information and estimated delivery details are available in our Shipping Policy.

8. Third-Party Services

We may use third-party services to support website operations, payment processing, analytics, advertising, and marketing activities, including:

• Shopify (e-commerce platform)
• Payment processors
• Analytics providers
• Advertising and marketing platforms such as Google and Pinterest

Third-party services operate independently and are subject to their own terms of service and privacy policies.

9. Prohibited Uses

To help maintain a safe and reliable shopping environment, you may not use this website:

• For unlawful purposes
• To violate intellectual property rights
• To upload harmful code or malicious content
• To interfere with website operation or security
• To attempt unauthorized access to our systems

10. Disclaimer of Warranties

We strive to provide accurate information and reliable services.

However, certain circumstances may affect website availability or information accuracy, including:

• Temporary website interruptions
• Technical issues
• Changes in product information or availability

We provide our website and services in accordance with applicable laws, these terms, and applicable consumer protection requirements.

11. Limitation of Liability

Bespokexls is not responsible for losses or damages resulting from circumstances beyond our reasonable control, except where liability cannot be excluded under applicable law.

Nothing in these terms affects consumer rights that cannot legally be limited or excluded.

12. Governing Law

These Terms of Service are governed by the applicable laws and regulations relevant to our business operations.

Any disputes arising from these terms or your use of our services will be handled according to applicable legal requirements.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name
Bespokexls

Website
https://www.bespokexls.com/

Email
hello@bespokexls.com

Phone
+44 7931839016

Business Address
79 North View
ASPATRIA
CA7 3EL
United Kingdom

Customer Support Hours
 Monday – Friday: 9:00 AM – 6:00 PM GMT
Saturday–Sunday: Closed